HELP & SUPPORT
FREQUENCY ASKED QUESTIONS
Find answers to the questions I'm asked most often. If you can't find what you're looking for, feel free to get in touch and I'll be happy to help.
Do I need to clean out my personal belongings?
Yes. Please remove any valuables and personal belongings before your appointment where possible. This helps me clean your vehicle more thoroughly and efficiently.
Do I need to provide water or electricity?
Access to water and electricity may be required depending on the service booked. If you’re unsure, please contact me before your appointment.
Do I need to be at home?
Not necessarily. As long as I have safe access to your vehicle and we've agreed arrangements beforehand, I can complete your clean while you're away.
How do I book?
You can book online through my booking page, send me a Facebook message or call/text me directly.
Can I change or cancel my booking?
Absolutely. Just let me know as soon as possible so I can offer your appointment to someone else.
Can I book more than one vehicle?
No. Please book different vehicles separately even if they are at the same address.
Do you require a deposit?
No. At the moment, I don't require a deposit to secure your booking.
What's included in an interior clean?
Your interior clean includes vacuuming, wiping down surfaces, cleaning interior glass and leaving your cabin looking fresh and tidy.
What's included in an exterior clean?
Your exterior clean includes a hand wash, wheel cleaning, tyre dressing and exterior glass cleaning for a great finish.
Do you clean vans?
Yes. Cars, SUVs and vans are all welcome.
Can I book regular cleans?
Yes. If you'd like your vehicle cleaned regularly, just let me know and we'll arrange a schedule that suits you.
How much does it cost?
Prices depend on the size and condition of your vehicle. Get in touch for a free, no-obligation quote.
How can I pay?
Cash is currently accepted, with additional payment options planned in the future.
Will I receive an invoice?
Yes. If you'd like one, I'll happily provide a invoice after your appointment.
Which areas do you cover?
I'm based in Scunthorpe and regularly cover Ashby, Bottesford, Brigg, Messingham, Winterton and nearby surrounding areas.
Do you travel outside these areas?
Sometimes. If you're slightly outside my usual service area, just get in touch and I'll see what I can do.
What's the quickest way to contact you?
Phone, text and Facebook Messenger usually receive the fastest response during business hours.
How quickly do you reply?
I aim to reply as quickly as possible during business hours and usually respond within a few hours.
Can I request a quote?
Absolutely. Quotes are completely free and there's no obligation to book.
STILL NEED HELP?
If you couldn't find the answer you were looking for, I'm always happy to help. Get in touch or book your appointment today.
Booking & Service Guide
Everything you need to know before booking with Ethan's Auto Care, from appointments and payments to service areas and what to expect on the day.
Booking Your Appointment
How Booking Works
Booking with Ethan's Auto Care is simple. Choose a suitable date and time through the online booking system, Facebook Messenger or by calling or texting directly.
- Book online in minutes
- Choose a convenient appointment time
- Free quotes before booking
On The Day
What To Expect
I'll arrive at your chosen location with everything needed to complete your clean. Depending on the service you've booked, your appointment will usually take between 1 and 2 hours.
- I come to your home or workplace
- Please have a water and power supply ready.
- Friendly, professional service
Payments
Simple & Transparent
Prices depend on your vehicle and its condition. Quotes are always free, and payment is currently accepted by cash.
- Free no-obligation quotes
- No hidden charges
- Cash accepted
Service Area
Where I Cover
Based in Scunthorpe, I regularly travel to surrounding towns and villages. If you're unsure whether I cover your area, just ask.
- Scunthorpe
- Ashby
- Brigg
- Bottesford
- Winterton
- Surrounding Areas
After Your Clean
Keeping Your Vehicle Looking Great
Regular cleaning helps protect your vehicle and keeps it looking its best. If you'd like ongoing maintenance cleans, I'm happy to arrange them.
- Regular maintenance cleans available
- Free advice after every clean
- Easy rebooking
